Factory Reconditioned Poulan Pro PP4620AVX 20-Inch 46cc 2-Stroke Gas Powered Anti-Vibration Chain Saw

Comment: They state this product is refubished to like-new condition, but they must've missed this one...
Drive sprocket has a deep groove worn in it and the chain keeps soming off. Chain adjustment scrw drive is made of plastic and 2 teeth are worn off the gear drive making it very hard to adjust chain when it gets loose, Not replacing those 2 parts makes this saw a POS.

Previous owner used it hard and the case is really chewed up in places and the chain cover doesn't fir flush and sticks out on the bottom rear corner. They say SLIGHT cosmetic blemishes are to be expected. Yeah, right,,,

I would NOT buy this product if I were smarter!!!!!!!!!!

Comment: It starts easy and the extra CCs, compared to my McCulloch 32CC saw, are very noticeable. Re the complaints in other reviews about the plastic chain tensioning gears:
1) One reviewer said that because he had the extended service plan, they'd sent him, w/o charge, replacement metal tensioning components (a whole new chain brake housing with traditional slot-head screw tensioner). I'm happy to report here that even tho I only have the standard refurb warranty, when I called the number in the manual and requested it, they sent it out readily and w/o charge.

2) But now I'm feeling a bit guilty for hassling Poulan for the "upgrade" because I've discovered it's really nice to be able to retension the chain in the field with no tools at all; just loosening the manual bar fastener a bit and turning the plastic tensioning wheel to tension the chain. Having done it several times now, I can't imagine how I could damage the plastic wheel without forcing it.

I'm very impressed with the saw, especially considering the price, AND with the Poulan company's customer friendly ways.

Comment: This saw was about what I expected. It is somewhat hard to start but does run nice after 15 to 20 pulls on the rope. It has nice power and is extremely lite to handle. The chain and bar installed quickly and the tool less system seems to work as nice as the more expensive saws, it is plastic (like the others)so you do want to follow the instructions so as not to break it. I have used the saw for a couple hours and the chain is still nice and tight. It uses a lot of bar oil, about one tank to a tank of fuel, fuel seems to last a little longer so may have a larger fuel tank. For the money it is a nice saw, looks like mine was used 15 minutes or less. There was in fact a new oregon chain and not the skimpy every other link is a cutter (cheap chain) either, it's a good chain. If you just need a back up saw or one for home owner work you will be ok with this saw. If you burn wood and need to cut a few cords a year, maybe better get something more suited to the job. In all honesty I would say most of the negative comments did not apply to my saw so I would conclude that I am happy with the purchase.

Comment: I shop Amazon alot but this one is the worst ive ever bought.My recondition saw never got to touch wood.Out of box and strait to repair shop.

Comment: While amazon did a great job these chain saws are sub par.The first one you sent was defective,was not gone over very well at the factory.You replaced with another very quickly,thank you for that.This one is even worse,the bar and chain assembly is very hard to put on the saw,it is not sending enough oil to the chain so it is overheating and seizing up the chain.Basically I have two non working chain saws.I do believe the poulan product has declined in quality and would be in your best interest to not sell them.